Privacy Policy

The Creditor Gateway ("TCG") respects your privacy. Any information collected on the Website will be kept strictly confidential and will not be sold, reused, rented, loaned, or otherwise disclosed in ways that you have not consented to.

From time to time TCG may compile general information you have provided us to draw conclusions about TCG customers, eg age range, location or profession. TCG reserves the right to publish and share such information, but undertakes that it will never link individual data with general data, and will ensure that information about an individual will not be attainable from the general information.

TCG constantly analyses its website logs to improve the value of the materials available on the Website. The Website logs do not allow individuals to be identified, and TCG makes no attempt to link them with the individuals that browse the site.

TCG uses cookies to keep you logged into the site. These cookies are not harmful in any way to your computer. We only use functional cookies to try and help us improve our user experience, we do not use advertising cookies and no information is shared with third parties for advertising purposes.

TCG uses both Google Analytics to look at user activity on our website and GoToWEBINAR to host virtual meetings. See below for privacy information:

Google Analytics

Where we use Google Analytics to collect personal information about your browsing habits on our site then this personal information will be handled in accordance with our Cookie Policy and Google’s privacy policies and procedures.

This information may be transferred outside of the European Economic Area in accordance with Google’s policies. You can read more about Google’s overview of privacy and safeguarding your data at https://support.google.com/analytics/answer/6004245.

All personal information you provide to us or we receive about you is stored on our secure servers. Where practical and reasonable we encrypt communication between our site and you using Secure Socket Layer/Transport Layer Security technology. We may also use encryption at rest and other technologies where reasonable to secure personal information.

GoToWebinar

This privacy policy will help you understand what information we collect and use at LogMeIn, and the choices you have associated with that information. When we refer to “LogMeIn,” “we,” “our,” or “us” in this policy, we are referring to LogMeIn, Inc., and its subsidiaries and affiliates, which provides the Services to you. The “Services” refers to the applications, services, and websites (marketing and product) provided by LogMeIn. LogMeIn may, from time to time, introduce new products and services. To the extent that these new products and services affect this policy, we will notify you as described in Section 8 below. This privacy policy covers the digital properties listed here. The use of information collected through our service shall be limited to the purpose of providing the services for our customers and as specified herein.

If you have any questions about this privacy policy or our practices, please contact us. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

Further Information on their privacy policy is available here: https://www.logmeininc.com/legal/privacy

The Creditor Gateway website and all the documents hosted by ourselves are held by Amazon web services. A copy of their GDPR policy can be seen here: https://aws.amazon.com/compliance/gdpr-center/

In accordance with GDPR regulations you may request deletion of any user information we have collected from you at any time by notifying us at queries@thecreditorgateway.co.uk Your details will then be removed from our database. In most cases we won’t hold any of your personal details, as there is no need to register with us to view a document we hold on our system.

If you have registered for a virtual meeting and wish for your information held by GoToWebinar to be removed, you would need to do this directly with GoToWebinar part of the LogMeIn group of companies.

TCG may amend this policy from time to time. If any substantial changes are made to in the way TCG uses your personal information we will notify you by posting a prominent announcement on the Website or by email, as we see fit.

If you have any unanswered questions, please contact us at queries@thecreditorgateway.co.uk.